The ground rules for using this website and requesting an estimate, written so you can actually read them.
Last updated: August 11, 2026
By using carolinaturfandlawn.com, browsing our pages, or submitting our free estimate form, you agree to these Terms & Conditions. If you do not agree with them, please do not use the site.
These terms are between you and Carolina Turf & Lawn, a locally owned outdoor services company serving Nash, Wilson, Edgecombe, Franklin, and Halifax counties in North Carolina. Our Privacy Policy and Cookie Policy are part of these terms.
This website does two things. It tells you about our services (mowing and maintenance, landscaping, land clearing, demolition, bush hogging, driveway installation, and drainage), and it gives you a way to request a free estimate.
Everything on the site, including service descriptions, blog articles, and photos of past work, is general information. It is not a quote, a guarantee of results, or professional advice about your specific property. Every property is different, and the only reliable answer about yours comes from us looking at it.
This is the most important section on this page, so we will be direct about it.
If we run into something that changes the price, we will stop and talk to you before we keep going. You will not get a surprise number at the end. Any change to scope or price should be agreed to by both of us, and we recommend putting it in writing (a text or email is fine).
We work outdoors, so the weather runs part of our calendar. Rain, standing water, saturated ground, high wind, lightning, extreme heat, and freezing conditions can all make a job unsafe, impossible, or damaging to your property.
Scheduled dates are targets, not guarantees. When weather or an equipment issue pushes a job, we move it to the next workable day and let you know. We are not liable for losses caused by a weather-related delay. Our normal working hours are Monday to Friday, 7:30 AM to 6:00 PM.
Before we start, you agree to the following.
You confirm that you own the property or that you have the legal authority to authorize work on it. If you are a tenant, property manager, agent, or family member, you confirm the owner has approved the work. If we perform work you were not authorized to order, you are responsible for the cost and for any resulting claim.
You agree to identify and disclose to us, before work begins, anything below the surface or hidden from view, including:
Call 811 before any digging, grading, land clearing, or driveway work. North Carolina 811 is free and locates public utilities, typically within a few business days. We will not begin excavation work until public utilities are marked. Note that 811 does not mark private lines. Those are on you to point out. We are not responsible for damage to unmarked or undisclosed underground items.
Please move personal items out of the work area before we arrive: vehicles, toys, hoses, furniture, decorations, planters, pet waste, and anything else you would not want a mower or machine near. Please also secure pets and let us know about locked gates, access codes, or difficult entry points.
Payment terms are agreed job by job, since a one-time mow and a multi-day clearing project are not the same animal. Unless we agree otherwise in writing, payment is due when the work is complete. Larger projects may require a deposit before we start or progress payments as we go.
Accepted payment methods are confirmed at the time of the job. Balances that go unpaid may be subject to collection costs allowed by North Carolina law. If something about an invoice looks wrong, call us and we will sort it out.
Give us as much notice as you can if you need to cancel or move a scheduled job. A quick call or text works. For most routine services, notice by the day before is plenty.
For larger projects where we have already committed equipment, ordered material, or scheduled a crew, cancellation may involve costs we have already incurred. If that applies, we will tell you up front, before you commit. We also reserve the right to decline or discontinue a job if the site is unsafe, if conditions are materially different from what was described, or if access is not available.
Carolina Turf & Lawn is fully insured. Proof of insurance is available on request, so if you need a certificate for an HOA, a property manager, or your own records, just ask and we will get it to you.
The content of this website belongs to Carolina Turf & Lawn. That includes the text, blog articles, layout, and the job photos we have taken of our own work, along with the Carolina Turf & Lawn name and logo.
You may view and share pages, and you may print a page for your own use. You may not copy our text or photos onto another site, use our name or logo in a way that suggests we endorse or are affiliated with you, or reuse our content commercially without written permission. If you would like to use something, ask us. We are usually happy to say yes.
Read this one carefully, because it is narrower than it looks.
This section disclaims the website, not our workmanship. The site and its content are provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error free, or free of harmful components, or that every price range, service description, or article is complete and current.
Nothing in this section limits, waives, or disclaims our obligations for the actual work we perform on your property. The quality of our work, and any warranty we give on a specific job, is governed by our agreement with you for that job and by applicable North Carolina law.
To the fullest extent permitted by North Carolina law, Carolina Turf & Lawn and its owners and employees are not liable for indirect, incidental, special, consequential, or punitive damages arising out of your use of this website or your inability to use it, including lost profits, lost data, or damages from relying on site content. Our total liability relating to the website is limited to one hundred dollars (US $100.00).
Again, this limitation applies to the website. It does not apply to claims arising from work performed on your property, which are handled under our job agreement and our insurance.
You agree to indemnify and hold harmless Carolina Turf & Lawn, its owners, and its employees from any claims, damages, losses, and reasonable costs (including attorney fees) arising from your misuse of this website, your violation of these terms, your violation of a law or the rights of a third party, or your failure to disclose underground utilities, property lines, or your authority to order work as described in Section 5.
These terms are governed by the laws of the State of North Carolina, without regard to its conflict of law rules. Any dispute arising out of these terms or your use of this website shall be brought exclusively in the state or federal courts serving the North Carolina county in which Carolina Turf & Lawn operates, and you consent to that jurisdiction and venue.
If a court finds any part of these terms unenforceable, that part will be limited or removed to the minimum extent necessary, and the rest stays in effect.
These terms, together with our Privacy Policy and Cookie Policy, are the entire agreement between you and Carolina Turf & Lawn regarding this website, and they replace any earlier understanding about the site. A separate written agreement for a specific job controls that job, and where it conflicts with these terms, the job agreement wins for that work.
If we do not enforce a provision right away, that does not mean we have given it up.
We may update these terms from time to time. The current version always lives on this page, with the "Last updated" date at the top. Using the site after a change means you accept the updated terms.
If any of this raises a question, ask before you book. We would much rather talk it through up front.